OUR BAGS ARE MADE TO LAST

Een gekoesterde tas is er een die veroudert met uw mijlpalen
zorg
Good news! Our leather goods are already treated against moisture and dirt, so the only thing left for you to do is going out to show off your new favorite. But every leather product needs some basic treatment to maintain the good shape. Depending on how often you use your bag, we advise you to give it some basic Tender Loving Care (TLC) every season.

Zo doe je dat:

1. REMOVE DIRT
Brush off visible dirt with a soft and clean brush. For your laqué bag you can use a dry cloth.
2. CLEAN
Clean with a damp (not moist!) cloth to remove invisible dust, dirt, pollution, etc. For your laqué bag you can use a dry cloth.
You can using a leather cleaner for spots that are hard to remove. The type of products you have to use, depends on the kind of leather. Always try your product of choice on a piece of leather on the inside of the bag first!
If you have suede leather, try using a suede rubber to remove spots.
3. MOISTURIZE
Just like our skin, leather needs some moisturizing to stay supple. If you don’t clean and moisturize, your leather will wrinkle and dry out overtime. But there’s a tricky part to this story… Every type of leather need a different approach! We will show you:
Smooth, grained and matte printed leather
You can use a leather conditioner or cream to condition smooth and grained leather or the leather with a printed leather in matte version. A colorless nourishing cream is often enough to freshen up the shine. We don’t advise a cream with added color to fill up scratches or revive worn-off items or spots!
Metallic leather
Use a metallic spray at least once a month to keep your bags beautiful metallic finish, as this type of leather is more sensitive and harder to maintain.
Gloss printed leather
For our printed leather with glossy finish, you can’t use a regular spray or conditioner as with our smooth and grained leather, because it has the same topping as the laqué leather. This type of leather already has a coating that makes it water repellent. We provide an antistatic product for this kind of leather which ensures that the dirt is less likely to stick to your bag. Besides that the product will polish up the shine of your laqué again.
Suede
Never use shoe shine or shoe cream on suede! With suede leather, try using the rubber to remove spots.


Lakleer of laquéleer
Dit type leer heeft al een coating die het waterafstotend maakt. Gebruik geen gewone producten op dit type leder. Wij leveren een antistatisch product voor uw laquéleer dat ervoor zorgt dat het vuil minder snel aan uw tas blijft kleven. Daarnaast poetst het product de glans van uw laqué weer op.
Fur
If you have an item that contains calf hair, make sure not to treat it with regular leather products.
Use a spray without wax to protect the fur.
Avoid friction or rubbing on this type of material by wearing it against clothing or petting it too much because it feels so soft ;-) Bald spots may appear after a while, depending on how intensively the bag is used.
4. PROTECT
Protecting your leather is the last and most important step of the cleaning process.
Choose a PFAS/PFOS free spray to protect your leather from dirt and moisture. Respect drying time before you take your favorite item out or store it away safely.
Remember to NOT WATERPROOF patent/laqué leather and printer leather with a gloss! It will cause the leather to look dull and stained.
We recommend products of Collonil (1909) after testing these thoroughly. You can find our selection here. Of course, there are plenty of other brands and products that will be equally good.
Whenever you’re not using your Mieke Dierckx bag, we recommend to keep it in its dust bag. Also, to keep the shape of the bag, try to fill it with some papier during the off season.
Prevent your bag from being exposed to sunlight too long, as this may cause change of color.


- Caring for your playful scales If you have a fold in leather cut-outs, you can try ironing it out. Make sure your iron is not too hot and cover the leather with a towel for protection. Do not use steam.
- Caught in stormy weather and soaking wet?
Brush off dirt, dry off with a clean cloth and fill the bag with paper or dry cloths. All moisture and darker spots should dry out this way and the shape should be restored. Let it dry in a warmer place. Do not put it close to the heater or outside. The humidity and temperature level should be constant throughout the drying process to ensure minimum damage. Beware that drying time can take a while (almost a week), so be patient! Follow our TLC steps described above to condition and protect the leather for your next rainy adventure. - Chemicals
Please be extremely careful with perfume, sunscreen, and hand sanitizers. These chemical substances can make stains that can’t be treated or repaired. - Light and dark coloured garments
Got a new pair of jeans? Always wash several times before wearing it next to your (light-colored) bag. Stains of jeans are impossible to remove. Try to avoid wearing a light coloured dress and a dark coloured bag to avoid staining your dress, especially if you recently treated your bag with leather care products. - Avoid too much weight.
We know it’s hard. You keep stuffing things inside your bag you think you’ll need throughout the day, but try not to overload it. Your bag will lose its shape if you do. Do not use your bag as a clothing rack either. The weight will have an effect on the shape of your bag and wear off the strap. If you don’t get everything in your bag, you will probably need a bigger one. We can for sure recommend you our Weekender bag ;-) - Avoid scratching
Try to open your bag with your fingers instead of your nails to avoid scratches that can’t be repaired. It’s not a good idea to put your bag next to the cat’s scratching post either ;-)

Your handbag can survive anything when you care for it the way described above. But sometimes, life happens. A broken buckle, loose stitching, … Please go to one of our shops or send an email to [email protected] with some information about what happened and what the problem is. Depending on the kind of damage, we can repair your item.
Once arrived at our Westerlo Flagship Store, we’ll have a look at what can be done to repair your item. Depending on the nature of the damage and the date of purchase, repair costs are calculated and communicated to you, before taking any further steps. Most of our repairs are sent to our atelier in Portugal (once a month) in order to maintain the same finishing and quality. As a result, the repair time takes at least 5 weeks. We will always keep you informed by email about the status of your repair.
GARANTIE
We offer you standard European legal warranty of two years What’s not under warranty:
- Tekenen van gebruik
- Schade veroorzaakt door chemische stoffen, zoals parfum, handontsmettingsmiddelen, het gebruik van verkeerde schoonmaakproducten, ...
- Schade veroorzaakt door uw huisdieren, zoals krassen, bijtwonden, ...
- Opzettelijke schade