Delivery times depends on the destination. Within Belgium, delivery takes 2 to 5 working days. EU deliveries take 5 to 7 working days.
Would you like to return your product?
Please send an e-mail to email@example.com with your order number and the reason for your return or exchange.
Returns are possible within the next 14 days from the date of the purchase. All goods must be returned unused and in perfect condition and preferably in their original packaging. Returning your order is at your own risk and you are responsible for the shipping cost.
Return it to one of our stores or to following address:
Our products are already treated against moisture and dirt. You don’t need to do this yourself immediately after purchase.
But how to keep you handbag clean to make them last longer?
Brush the leather with a damp cloth (not soaked) from time to time because they’re dirtier than you think.
Leather products can become a bit more dull and lose some colour over time. You can maintain the bag and color by lubricating the product with a colorless wax from time to time.
Wax can also be used to make possible scratches less visible. You add the colorless wax to the handbag, let it soak in for a while, and rub well with a towel or other cloth.
Do not put colorless wax or another shoe cream on the suède of your bag! This can only be used on the leather.
When you’re not using your handbag, keep them in their dust bags. Also, to keep the shape of the bag, try to fill it with some paper during the off season.
Our bags are made to last. That’s why it’s necessary to take care of them. A broken buckle, loose stitching … can for sure be fixed. Please go to one of our shops or send an e-mail to firstname.lastname@example.org with some information about your repair. Depending on the nature of the damage, we can repair your product.
Once the repair arrived in our Flagshipstore in Westerlo we’ll take a look at the repair. Depending the nature of the damage and the date of purchase we will calculate costs for repairing and discuss them before taking further steps.Most cases are under warranty (expect toxic damaging ). Most of our repairs will go to our production team in Portugal, to maintain the same finishing . As a result, the repair time is at least 5 weeks.